Souq.com now ships to:
Select your destination on the top of the page, browse products that ships to you, and enjoy top brands being delivered to your door.
- Low international shipping fees.
- Orders will be shipped from the Untied Arab Emirates.
- Order price will be charged in AED. Local currency displayed is an approximate exchange rate conversion, and should be only used as a guide.
Check main answers below, or all details at International Shipping FAQs.
Can my order be delivered internationally?
Yes! We're pleased to provide an enhanced international shipping experience for shoppers in Jordan, Bahrain, Qatar, Oman and Lebanon. Customers in these countries will now get the benefit of seeing product prices in their local currency, cost-effective international shipping and much more.
What items can I order and be shipped internationally?
We are pleased to offer you a wide selection of items to choose from across most of the categories. Unfortunately, some product categories sold on souq.com UAE are not available for international shipping, due to shipping regulations: TVs, Perfumes, hair care, skin care…Please click here for the full list.
What is the shipping cost for international orders?
We are pleased to offer you low international shipping fees on all the international product selections, a more accurate detail about the shipping cost will be provided on the checkout page.
How long will it take for me to receive my order?
We always make sure to prepare your shipment as soon as your order is placed and we are keen it gets shipped to you promptly. Items generally arrive within 4-13 working days after your order is received, bear in mind delivery timeframes varies country by country and is dependent on many factors including international situation or delays that might be outside SOUQ.com control, a more accurate estimate will be provided through the Airway bill (AWB) at the Courier company website and view exact status.
Do I have to pay Custom or other fees?
Souq.com does not charge you for any extra fees after the checkout page, bearing in mind orders that are shipping internationally may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.