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Veterans Benefits: Training for Claims Processors Needs Evaluation: Gao-01-601 by U. S. Government Accountability Office ( - Paperback
58.80 درهم

Veterans Benefits: Training for Claims Processors Needs Evaluation: Gao-01-601 by U. S. Government Accountability Office ( - Paperback

كن أول من يقيِّم هذا المنتج 

58.80 درهم 

  - ستوفر -58.80 درهم
الأسعار تشمل ضريبة القيمة المضافة  التفاصيل
رقم ال ISBN
9781287168133
الفئات
سياسة
الكاتب
U. S. Government Accountability Office (
الناشر
Bibliogov
الوصف:

The Veterans Benefits Administration (VBA) developed a computer-assisted training program, known as the Training and Performance Support System (TPSS), to help its employees become more accurate in processing disability compensation and pension claims. The program seeks to provide uniform and consistent training to employees in 57 regional offices. Although VBA's long-term goal is to attain ...

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التوصيل خلال الأحد ٤ نوفمبر - الثلاثاء ٦ نوفمبر الي دبي

حالة السلعة:
جديدة
البائع:
InternationalBookStore (85% تقييم ايجابي)

معلومات المنتج

  •  

    المواصفات

    رقم ال ISBN
    9781287168133
    الفئات
    سياسة
    الرقم المميز للسلعة
    2724352555602
    المؤلفين
    الكاتب
    U. S. Government Accountability Office (
    المؤلفين
    الناشر
    Bibliogov
    رقم ال ISBN
    9781287168133
    الفئات
    سياسة
    الرقم المميز للسلعة
    2724352555602
    المؤلفين
    الكاتب
    U. S. Government Accountability Office (
    المؤلفين
    الناشر
    Bibliogov
    معلومات تقنية
    غلاف الكتاب
    غلاف عادي
    اللغات والبلدان
    لغة الكتاب
    الانجليزية
    إقرأ المزيد
  •  

    الوصف:

    The Veterans Benefits Administration (VBA) developed a computer-assisted training program, known as the Training and Performance Support System (TPSS), to help its employees become more accurate in processing disability compensation and pension claims. The program seeks to provide uniform and

    The Veterans Benefits Administration (VBA) developed a computer-assisted training program, known as the Training and Performance Support System (TPSS), to help its employees become more accurate in processing disability compensation and pension claims. The program seeks to provide uniform and consistent training to employees in 57 regional offices. Although VBA's long-term goal is to attain a 96 percent accuracy rate for claims processing, VBA reported an accuracy rate of only 59 percent for fiscal year 2000. This report reviews (1) the status of the TPSS program's development and implementation and (2) the extent to which TPSS will meet its objectives. GAO found that despite VBA's objective to centrally develop a standardized training program, significant delays in the development of TPSS are hindering the program's ability to provide standardized training to claims processing employees. According to VBA's current schedule, the full development of the program will not be completed until at least 2004, or about two years later than VBA had planned. Although VBA provided nine training modules to regional offices to begin the program, the extent to which the offices implemented them varied considerably. Many offices reported that workload pressures prevented them from fully using the modules. GAO found that TPSS might not fully achieve its objectives. For instance, TPSS training modules may not be available in time to train new employees hired to replace employees who are expected to retire in the future. Furthermore, TPSS may not reduce training time, as envisioned by VBA.

    خصائص المنتج:
    • الفئات: سياسة
    • غلاف الكتاب: غلاف عادي
    • لغة الكتاب: الانجليزية
    • الكاتب: U. S. Government Accountability Office (
    • الناشر: Bibliogov
    • رقم ال ISBN: 9781287168133
    • عدد الصفحات: 26
    • لأبعاد (الارتفاع*العرض*العمق): 9.69 x 7.44 x 0.05 inches
 

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